This is, quite frankly, exactly what the Internet tubes were invented for. No more listening 
carefully since menus have changed, just consult this database [2] to find out exactly how to get an actual carbon-based life form on the phone.
[3]
Links:
[1] http://thehindsightfactor.com/category/blog-posts/lifehackery
[2] http://gethuman.com/
[3] http://www.addtoany.com/share_save?linkurl=http%3A%2F%2Fthehindsightfactor.com%2Fcall_centers_just_became_human_again&linkname=Call%20centers%20just%20became%20human%20again%21
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